Healthcare personnel

 

Staff working in the health sector are its most priced assets. Unless the government provides an environment in which HCP can work effectively and remunerates them appropriately, we will continue to experience the migration of personnel to countries willing to offer a better condition of service.

 

Monitoring healthcare in Nigeria

 

Who assesses and monitors the quality of hospitals in Nigeria

 

Internal

 

• Clinical governance

• Board engagement

 

External

 

• Professional regulators

• The Public Service Commission

 

 

Assessing hospital quality

 

Two ways:

 

• inspections and the inspection teams must be fit for purpose

• The use of statistical data.

 

• Management Boards have to act on findings

• Transparency, efficiency and quality in hospitals

 

 

Quality officers with knowledge and skills in three areas:

​

1. Technical skills (can assess and understand the range of improvement techniques);

2. Relational and behavioural skills to provide leadership and vision

3. Awareness and understanding of current healthcare policy developments that affect quality.

 

 

Staff Training and Development